Legal Notice and Cookie Policy

Terms of Use

1. Identifying information

In compliance with the disclosure requirements set forth in current regulations, we hereby inform you that this website belongs to:

Company Name: GENNAO TRAVEL E.I.R.L.
Trademark: Gennao Voyá
Tax ID: 20392624954
Address: Lima, Peru
Email: servicio@gennaovoya.com
Website: www.gennaovoya.com


2. Purpose

The purpose of this website is to provide information about tourism services, including organized tours, personalized experiences, and products related to international tourism, as well as to facilitate contact between users and Gennao Voyá.


3. User Terms

Access to and use of this website confers the status of user, implying full and unreserved acceptance of all the provisions contained in this Legal Notice from the moment the site is accessed.

The user agrees to use the website appropriately, in accordance with the law, good faith, public order, and these terms and conditions.


4. Use of the Website

The user agrees to:

  • Do not engage in illegal activities or activities contrary to good faith and public order
  • Do not damage the website's physical or logical systems
  • Do not introduce viruses or other systems that could cause damage
  • Do not attempt to access, modify, or manipulate third-party data

Gennao Voyá reserves the right to revoke access for users who violate these terms.


5. Intellectual and Industrial Property

All content on this website, including text, itineraries, images, design, logos, structure, and code, is owned by Gennao Voyá or is licensed for use.

The reproduction, distribution, public communication, or adaptation of such content is expressly prohibited without the prior written authorization of the copyright holder.


6. Liability

Gennao Voyá is not responsible for:

  • Damages resulting from misuse of the website
  • Interruptions or errors when accessing the site
  • Third-party content linked from the website
  • Possible temporary discrepancies in pricing or availability information

In addition, Gennao Voyá acts as an intermediary between the customer and tourism providers, so the delivery of the contracted services is the direct responsibility of those providers.


7. External links

This website may contain links to third-party websites. Gennao Voyá is not responsible for the content, policies, or practices of such external sites.


8. Data Protection

Personal data collected through the website will be processed in accordance with Peru’s current data protection laws (Law No. 29733).

For more information, users can refer to the Privacy Policy.


9. Applicable Law and Jurisdiction

This Legal Notice is governed by Peruvian law.

For the resolution of any dispute that may arise from access to or use of the website, the parties agree to submit to the courts of Lima, Peru.


10. Amendments

Gennao Voyá reserves the right to modify this Legal Notice at any time in order to adapt it to new legislation or changes to the website.

Cookie Policy

1. What are cookies?

Cookies are small text files that are stored in a user's browser when they visit a website. Their main purpose is to allow the website to remember information about your visit, such as browsing preferences or usage data, in order to improve the user experience.


2. What types of cookies does this website use?

The Gennao Voyá website uses the following categories of cookies:

Technical (necessary) cookies

These are essential for the website to function properly. They enable navigation and the use of basic features, such as accessing secure areas or managing forms.

These cookies do not require prior consent.


Analytics cookies

They allow us to track the number of users and analyze their behavior on the website, with the aim of improving the services we offer.

For example, we use tools such as:

  • Google Analytics

These cookies collect anonymous information, such as the pages visited, browsing time, and the device used.


Marketing and advertising cookies

These cookies are used to display relevant ads and measure the effectiveness of advertising campaigns.

They can be used by tools such as:

  • Meta Ads (Facebook / Instagram)
  • TikTok Ads

They allow for the display of personalized ads based on user behavior.


3. Third-party cookies

This website may use third-party services that collect information for statistical, advertising, or functional purposes.

These third parties may have access to the information collected by cookies, in accordance with their own privacy policies.


4. Cookie Management

Users can accept, reject, or configure the use of cookies via the cookie banner displayed when they access the website.

In addition, you can allow, block, or delete cookies stored on your device through your browser settings:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Please note that disabling certain cookies may affect the proper functioning of the website.


5. Data Retention

The cookies used on this website will be retained for as long as necessary to fulfill their purpose or until the user manually deletes them from their browser.


6. Updates to the Cookie Policy

Gennao Voyá reserves the right to modify this Cookie Policy in response to regulatory or technical changes.

We recommend reviewing this policy periodically.


7. Contact

If you have any questions about this Cookie Policy, please contact us at:

📩 servicio@gennaovoya.com